Frequently asked questions

It is a managed partner platform that lets you offer professional charting to your audience under your brand while FlexCharting operates the core software, market data, subscriptions, and payments.

The program is designed for trading educators, academies, paid communities, financial publishers, prop firms, brokers, and platforms with an established audience.

FlexCharting is partner-led. Subscribers access the charting product through an approved partner experience rather than buying a generic direct-to-consumer plan.

Partners receive a percentage of net subscription revenue collected from their subscribers. Revenue share depends on the selected partner plan and qualifying volume.

Commercial terms depend on the implementation. Standard plans generally include a monthly partner commitment, while custom programs may use annual agreements.

Schedule a demo so we can review your audience, product goals, branding, data needs, and preferred launch timeline. We will then recommend the right plan and implementation scope.

Yes. Plans support progressively deeper customization, from co-branded experiences through advanced partner branding and fully white-labeled platforms.

Yes. Approved proprietary indicators, preferred defaults, educational workflows, and methodology-specific experiences can be included in your implementation.

Yes. Depending on your plan, you can provide curated layouts, partner-created watchlists, saved workspaces, and subscriber defaults.

The responsive web platform works across desktop, tablet, and mobile browsers. Desktop and mobile applications can also be included in qualifying implementations.

Single sign-on is available for Scale and qualifying custom plans after a technical review of your identity provider and access model.

Standard plans include approved real-time and historical U.S. market data for qualifying non-professional subscribers. Exact coverage is confirmed during implementation.

Yes. Professional status and certain exchange entitlements may require additional agreements and pass-through fees.

They can be supported through custom data packages, subject to vendor availability, licensing requirements, and applicable exchange fees.

FlexCharting manages the technical entitlement workflow. Partners and subscribers must provide accurate classification information and accept required market-data agreements.

The monthly commitment is deducted from the partner's earned revenue share. If earnings are lower than the commitment, the remaining balance is billed according to the agreement.

Revenue share is calculated from net subscription revenue actually collected after refunds, chargebacks, promotional credits, taxes, and reversed payments.

FlexCharting manages the embedded subscription and payment flow for standard partner plans and provides partner reporting for collected revenue.

You can choose pricing within the approved range for your plan. Custom pricing and packaging can be reviewed for larger or specialized programs.

Yes. One-time implementation fees cover onboarding, configuration, branding, integration, testing, and launch support. Scope varies by plan.

Standard implementations typically take several weeks. Custom integrations, applications, or data packages may require a longer jointly planned timeline.

Your team provides brand assets, product requirements, domain and embed access, content, indicator specifications, and timely approvals during testing.

All partners receive launch and operational support. Priority support, premium support, service-level agreements, and dedicated account management are available by plan.

Yes. Implementations are validated in a controlled staging environment before subscriber access is enabled in production.

Partners receive a support channel and escalation process during onboarding. Reports should include the affected subscriber, time, route, and steps to reproduce.